Our cancellation conditions.
Cancellation is unpleasant for us and for you. We therefore recommend that you take out travel cancellation insurance.
If you do not show up for your booked stay or cancel early, cancellation fees may be charged in accordance with EU standards.
In the event of early departure or cancellation of the trip (cancellation of your stay by written notice), the following cancellation fees will apply:
- up to 14 days before the day of arrival: no cancellation fees
- from 13 to 8 days before the day of arrival: 40 % of the agreed total price
- from 7 to 3 days before the day of arrival: 60 % of the agreed total price
- less than 3 days before the day of arrival: 90% of the agreed total price
For groups of five rooms or more, 70% of the booked rooms must be canceled:
- up to 56 days before the day of arrival: no cancellation fee
- from 55 to 42 days before the day of arrival: 40% of the agreed total price
- from 41 to 21 days before the day of arrival: 60% of the agreed total price
- less than 20 days before the arrival date: 90% of the agreed total price
